Question 1

How do I choose the right size? The "Women's/Men's" sizing is confusing.**

Accepted Answer

Always use the *insole length* (provided in inches/mm on the product page) to select your size, not your standard shoe size. Measure your current insoles or your foot from heel to toe. The gender labels (e.g., Women's 11-11.5) indicate the *shoe size* that insole length typically fits. A common tip from reviewers is to order based on the smaller end of the range if you're between sizes.

Question 2

The arch support feels very firm when I first try them. Is this normal?**

Accepted Answer

Yes, this is a frequent observation. Many users on platforms like Reddit mention a short break-in period of 3-7 days. We recommend wearing them for just a few hours initially to let your feet adapt to the proper support. This semi-flex arch is designed to stabilize, and most find it molds to their foot and becomes exceptionally comfortable after this adjustment phase.

Question 3

Are these suitable for running or my physically demanding job?**

Accepted Answer

While our insoles provide excellent support for all-day standing and walking, some highly active users note that for extreme, high-impact activities (like long-distance running or 12-hour construction shifts), a sport-specific or heavy-duty orthotic may offer longer-lasting cushioning. For mild pronation and general foot pain relief during daily wear, they are highly effective and can be easily trimmed to fit work boots or athletic shoes.

Question 4

What is your return policy if they don't help my foot pain?**

Accepted Answer

We stand by our product with a customer-friendly return window. If you are not satisfied, you can return the insoles within [30/60/90 - *Brand to insert exact policy*] days for a full refund, even after a reasonable trial period to get past the break-in. Please ensure they are in clean, resalable condition.

Question 5

How do Soleaid Insoles compare to brands like Superfeet or Dr. Scholl's?**

Accepted Answer

The key difference is our focus on **semi-flex arch support** and being **USA-made**. Compared to some rigid orthotics, our design offers a supportive yet forgiving feel. Versus mass-market cushioned inserts (like some Dr. Scholl's), we provide more structured, podiatrist-inspired arch stabilization. Think of Soleaid as a premium, durable middle ground—offering clinical-level support for mild pronation at a direct-to-consumer value, which is why many reviewers call them a "hidden gem."

Soleaid Insoles I, Plantar Fasciitis Insoles with Semi-Flex Arch Support, USA Made Foot Orthotics for Foot Pain Relief and Mild Pronation (Women 11-11.5 / Men 9-9.5)

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