Question 1

Will the app still work if my home Wi-Fi goes down while I’m on vacation?**

Accepted Answer

Great question—many TikTok users have pointed this out. The feeder stores your schedule locally, so it will dispense meals even if Wi-Fi drops temporarily. However, you won’t receive app notifications or be able to change the schedule remotely until the connection restores. For peace of mind, we recommend testing the feeder with your home network for a few days before a long trip.

Question 2

Is the 3L capacity actually enough for two cats for a week?**

Accepted Answer

It depends on your cats' portion sizes. For two cats eating a standard ½ cup per day each, the 3L hopper holds roughly 7–9 days of kibble. However, some users with larger breeds or multiple cats found they needed to refill every 4–5 days. If you have more than one cat, consider the feeding schedule first—this feeder works best for single-cat households or carefully measured dual-portion plans.

Question 3

I saw complaints about the food jamming. Does the Fresh Lock technology prevent this?**

Accepted Answer

Fresh Lock technology is designed to keep kibble crisp by sealing the lid and reducing moisture exposure—it helps with freshness, not jamming. Most jamming issues reported online are caused by oddly shaped or large kibble pieces getting caught in the auger. We recommend using standard-sized, dry kibble (5–12mm) and checking the hopper weekly to avoid buildup. If jams happen, the bowl and auger are easy to disassemble for cleaning.

Question 4

How long does the backup battery actually last—and does it need to be a specific type?**

Accepted Answer

When fully charged with fresh alkaline batteries, the backup power lasts approximately 7–10 days with two meals per day—shorter if you schedule more meals. The manual states 15 days under ideal lab conditions. Many users get about 5–7 days in real-world use. We recommend using high-quality AA lithium batteries for best performance. The battery slot is located under the lid and does not interfere with the main power cord, so you can use both simultaneously.

Question 5

Is the stainless steel bowl dishwasher-safe, and can I use it with wet food?**

Accepted Answer

Yes, the 304 stainless steel bowl is fully dishwasher-safe (top rack recommended). For wet food, the bowl works fine, but note that the Fresh Lock lid doesn’t create an airtight seal for wet food—it will dry out or spoil within a few hours. This feeder is designed primarily for dry kibble. If you want to use wet food, we recommend using it as a one-time manual meal rather than scheduling it in advance.

PETKIT Automatic Cat Feeder, 3 L, 1–10 Meals/Day for 1–15 Days, 304 Stainless Steel Bowl, Fresh Lock Technology

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