Question 1

I don't have a Samsung phone. Will this work with my iPhone or other Android device?**

Accepted Answer

No, this tracker is designed exclusively for the Samsung ecosystem. It requires the Samsung SmartThings app, which has limited functionality on other Android brands and is not available for iPhone. Many users who missed this detail expressed regret. If you're not a Samsung user, we'd recommend looking at cross-platform options like Tile or Chipolo.

Question 2

How slim is it really, and will it make my wallet bulky?**

Accepted Answer

At just 1.7mm thick, it's virtually identical to a standard credit card. The overwhelming feedback from users on social media is that it fits perfectly in any card slot without creating a bulge, even in ultra-slim minimalist wallets. It's designed to be forgotten about until you need it.

Question 3

What's the deal with charging, and what if I lose the cable?**

Accepted Answer

The tracker has a convenient 1-year rechargeable battery. It charges via a small, included magnetic cable (not USB-C). A common piece of feedback is to keep this charger in a safe place, as it is proprietary. If lost, you can contact UGREEN support for a replacement. Many users love not buying disposable batteries.

Question 4

Is the IP68 waterproof rating enough for real life, like rain or going through the wash?**

Accepted Answer

Yes, the IP68 rating means it's fully dust-tight and can withstand immersion in fresh water. Users have reported it surviving accidental trips through the washing machine without issue. It's more than sufficient for everyday hazards like rain, spills, or drops in puddles.

Question 5

How does this compare to the official Samsung Galaxy SmartTag2?**

Accepted Answer

The core tracking experience via SmartThings is very similar. The key difference is the form factor. Our FineTrack Slim S is a credit-card style for your wallet, while the SmartTag2 is a key fob. If wallet tracking is your main goal, our slimmer profile is a significant advantage. However, if you prefer a keyring or want Ultra Wideband (UWB) for precise AR finding, the SmartTag2 is the better choice.

UGREEN FineTrack Slim S (Samsung Only) Wallet Tracker Card, 1-Year Rechargeable Bluetooth Tracker Card Finder Work with Samsung SmartThings APP for Galaxy S25/S24/S23 Ultra -1.7mm & IP68 Waterproof

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