Question 1

Is this a fully licensed version of Windows 11 Pro, and is the power adapter included?**

Accepted Answer

Yes, the unit comes with a genuine, activated Windows 11 Pro license pre-installed, ready for use. A compatible power adapter is included in the box. For specific voltage/amperage details to plan your installation, please check the "Specifications" section below or contact our support team.

Question 2

How "industrial" is this Panel PC? Is it sealed, fanless, or suitable for harsh environments?**

Accepted Answer

It features a robust all-aluminum chassis praised by users for its durability, making it ideal for workshops, control rooms, and indoor kiosks. However, it is not a fully sealed, fanless, or extreme-temperature unit. If you need a PC for environments with dust, moisture, or wide temperature swings, we recommend looking at specialized rugged industrial computers.

Question 3

What about mounting and compatibility with my existing systems?**

Accepted Answer

This Panel PC typically supports standard VESA mount patterns (like 100x100mm), allowing for flexible arm or wall mounting. With its rich I/O (including 2x RS232, 4x USB 3.0, and LAN), it's highly compatible with PLCs, scanners, and legacy industrial equipment. Many users on forums successfully run popular HMI and SCADA software. For specific software/driver questions, feel free to ask before purchasing.

Question 4

I've seen comments about long shipping times. What should I expect?**

Accepted Answer

We ship from regional warehouses to improve delivery times. Most orders in the continental US and EU arrive within 7-14 business days. You will receive a tracking number once your order is processed. While occasional delays can happen with logistics carriers, our goal is to get your reliable industrial PC to you as promptly and transparently as possible.

Question 5

Who is this best suited for, and what's the warranty?**

Accepted Answer

This PC is a fantastic fit for machine control panels, digital signage, home automation hubs, and workshop computers—users who need a sturdy, responsive touchscreen with pro-level ports. It comes with a standard 1-year warranty covering manufacturing defects. We stand by the build quality that reviewers love, but please review our detailed return policy on the product page if you have any concerns upon arrival.

Industrial Panel PC-HEIGAOLAPC Embedded Industrial Touch Panel PC 15.6 Inch Industrial Tablet Computer All in One Win11 Pro N5095 8GB RAM 128GB ROM, 1920 x 1080 IPS, 4xUSB3.0, 2xRS232, Type-C, HDMI, LAN

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