Question 1

Will this hub fit my iPhone if I use a protective case?**

Accepted Answer

This is a common question. The hub's ultra-slim aluminum design requires direct contact with your iPhone's USB-C port. Many users on social media have reported that most cases, especially thicker MagSafe or protective ones, will need to be removed for a secure connection. We recommend checking your case's port opening depth if you want to avoid taking it on and off.

Question 2

Can I record ProRes video and charge my iPhone at the same time?**

Accepted Answer

Yes, you can! The dedicated charging port allows for pass-through power. However, based on user feedback, it's important to note that this port is designed for maintenance charging during use (approx. 15W) and not for full-speed fast charging. For extended recording sessions, it's perfect for keeping your battery level stable.

Question 3

How durable is the hub for regular professional use?**

Accepted Answer

The hub is built with an aluminum shell for heat dissipation and daily durability. While the majority of our users report reliable performance, a small segment of power users on forums have advised that for heavy, daily professional rigs, a more industrial-grade hub might be better suited. We stand by the build quality for its intended use in content creation and mobile workflows.

Question 4

What exact iPhone models are compatible, and does it work with iPad?**

Accepted Answer

This hub is specifically designed for iPhones with a USB-C port, including the iPhone 15, 15 Pro, 15 Pro Max, iPhone 16/17 series, and their Pro models. It is also plug-and-play compatible with iPad models featuring a USB-C port (like iPad Pro and iPad Air), making it a versatile tool for your Apple ecosystem.

Question 5

What is your warranty and support policy if something goes wrong?**

Accepted Answer

We offer a 12-month warranty against manufacturing defects. Our support team is here to help. If you experience any issues, please contact us directly through your point of purchase. We've listened to community feedback about support and are committed to providing timely and helpful service to ensure you get the most out of your hub.

USB C iPhone Hub for ProRes Video Recording - Ultra-Slim Aluminum USB 3.2, Dual USB-C, Micro SD, and Charging Port Hub for iPhone 17/16/15 Pro/Pro Max

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