Question 1

I have sensitive skin. Is this product too strong for me?

Accepted Answer

This serum contains gentle yet effective exfoliants (AHA/BHA), but sensitive skin requires caution. Many Reddit users advise starting with a patch test behind the ear and using it only once or twice a week initially. If you have conditions like rosacea or eczema, it's best to consult a dermatologist first. Listen to your skin—tingling is common, but stinging or redness means you should rinse it off and reduce frequency.

Question 2

How often should I use this ampoule, and can it replace my other exfoliant?

Accepted Answer

For most skin types, 2-3 times per week is the sweet spot, as noted in many detailed reviews. It is designed as a leave-on exfoliating treatment, so you should discontinue use of other chemical exfoliants (like toners or peels with AHA/BHA) on the nights you use it to avoid over-exfoliation. Think of it as your core exfoliation step, not an add-on.

Question 3

The product claims to be gentle, but my skin felt tight or purged. Is this normal?

Accepted Answer

A slight tingling sensation is normal due to the active ingredients. However, significant tightness or dryness often means your skin needs more hydration. It's crucial to follow this serum with a good moisturizer, preferably one with ceramides or hyaluronic acid. Some initial "purging" (small breakouts) is possible as it clears pores, but persistent irritation is a sign to use it less often.

Question 4

I've seen complaints about the pump. Is the packaging reliable?

Accepted Answer

While the vast majority of pumps work fine, a small number of users on social media have reported issues with clogging or dispensing too much product. The pump is designed to be locked for travel. If you receive a faulty dispenser, please contact customer service immediately for assistance. To prevent waste, many reviewers recommend pressing the pump slowly and steadily.

Question 5

How does this compare to other popular exfoliants like The Ordinary's peeling solution?

Accepted Answer

This is a key pre-purchase question! Dr. Melaxin Peel Shot is a gentle, leave-on daily exfoliant (used 2-3x weekly). The Ordinary's AHA/BHA Peeling Solution is a strong, rinse-off treatment used for only 10 minutes once a week. Think of Dr. Melaxin for consistent texture refinement and brightness, and The Ordinary for a more intense weekly resurfacing. They serve different purposes in a routine.

Dr.Melaxin Peel Shot Glow Black Rice Peeling Ampoule with Rice Extract & AHA BHA, Gentle Exfoliating Serum for Dead Skin Cells, Niacinamide & Hyaluronic Acid, Korean Skincare, 2.71 fl.oz

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